24 JUNE
Digital Transformation & Citizen Services

8:30 AM
Coffee & Croissants

9:05 AM
Ministerial Keynote
Delivering More with Digital, Data and AI
With a £3.25 billion Transformation Fund now in place, this government is backing departments to harness the full potential of digital, data and AI to deliver real-world efficiency savings by the end of this Parliament. This keynote will set out the government's vision for a more productive state – and the central role DDaT leaders will play in making it a reality.

9:30 AM
International Keynote
Designing for Delivery: Embedding Digital Service Standards in Government"
Speaker:
Honey Dacanay, Director General, Digital Policy, Government of Canada

9:55 AM
Session One - Roundtable Discussions

11:25 AM
Session Two - Roundtable Discussions

1:25 PM
LUNCH

2:30 PM
Government Keynote
Digital Transformation Leadership: Accelerating Innovation in a crisis
Speaker: Professor Eldrid Jordaan, Johannesburg Business School

2:55 PM
Panel Discussion: Digital Transformation
Panelists:
- Heather Cover-Kus, Head of Central Government, Tech UK
- Sarah Ormerod, Programme Director, Home Office
- James Mitton, Director General, Enterprise Transformation, HMRC
- Colin Shaw, Director of Service Transformation, Ministry of Justice

3:45 PM
Local Government Keynote
Place-Based Transformation: Rewiring Local Government for Digital Delivery
Expert: Eddie Copeland, Director, London Office of Technology and Innovation

4:30 PM
Government Keynote
Utilising AI for Public Facing Services
Speaker:
Keith Dargie, Chief Information & Digital Officer, Crown Office and Procurator Fiscal Service (COPFS)

6:30 PM
Day One Ends

9:00 AM
Welcome
David Wilde & James Raddings get us started.

9:20 AM
Industry Keynote
Enabling the Future State: Partnering for Digital Public Services
This industry keynote explores how the private sector is working alongside government to deliver smarter, faster and more user-focused public services. Drawing on real-world experience and innovation across digital transformation, data and citizen engagement, the session will highlight how technology and collaboration can unlock the productivity and service improvements that sit at the heart of the Government’s reform agenda.

9:45 AM
Industry Keynote
Reimagining the Citizen Experience: Meeting People Where They Are
As expectations around accessibility, responsiveness and personalisation continue to grow, public services must evolve to meet citizens on their terms. This keynote explores how technology, insight and service design are coming together to create experiences that are simpler, more inclusive and built around real-life needs - helping government deliver not just services, but outcomes that matter.

10:55 AM
Networking Break

12:25 PM
Session Three - Roundtable Discussions

2:25 PM
Welcome Back
David Wilde, Ayesha Peacock & James Raddings get you started on the home stretch.

2:45 PM
Government Keynote
Designing for Delivery: embedding agility in a legacy organisation
Speaker:
James Mitton, Director General, Enterprise Transformation, HMRC

3:30 PM
Government Keynote
Transforming HM Land Registry to make building and buying homes easier
Speaker: Mark Gray, Chief Transformation and Technology Officer, HM Land Registry

4:00 PM
Panel Discussion: Citizen Services
Panelists:
- Honey Dacanay, Director General, Digital Policy, Government of Canada
- Anaïs Reding, Chief Digital Officer, Department for Business & Trade
- Eddie Copeland, Director, London Office of Technology & Innovation

4:45 PM
Networking Drinks
Join us for a drink or two on the terrace overlooking Westminster Abbey to network with your colleagues from across the public sector, and get to know our invited guest speakers and discussion co-hosts better.

8:30 AM
Coffee & Croissants

9:00 AM
Welcome
David Wilde & James Raddings get us started.

9:05 AM
Ministerial Keynote
Delivering More with Digital, Data and AI
With a £3.25 billion Transformation Fund now in place, this government is backing departments to harness the full potential of digital, data and AI to deliver real-world efficiency savings by the end of this Parliament. This keynote will set out the government's vision for a more productive state – and the central role DDaT leaders will play in making it a reality.

9:20 AM
Industry Keynote
Enabling the Future State: Partnering for Digital Public Services
This industry keynote explores how the private sector is working alongside government to deliver smarter, faster and more user-focused public services. Drawing on real-world experience and innovation across digital transformation, data and citizen engagement, the session will highlight how technology and collaboration can unlock the productivity and service improvements that sit at the heart of the Government’s reform agenda.

9:30 AM
International Keynote
Designing for Delivery: Embedding Digital Service Standards in Government"
Speaker:
Honey Dacanay, Director General, Digital Policy, Government of Canada

9:45 AM
Industry Keynote
Reimagining the Citizen Experience: Meeting People Where They Are
As expectations around accessibility, responsiveness and personalisation continue to grow, public services must evolve to meet citizens on their terms. This keynote explores how technology, insight and service design are coming together to create experiences that are simpler, more inclusive and built around real-life needs - helping government deliver not just services, but outcomes that matter.

9:55 AM
Session One - Roundtable Discussions

10:55 AM
Networking Break

11:25 AM
Session Two - Roundtable Discussions

12:25 PM
Session Three - Roundtable Discussions

1:25 PM
LUNCH

2:25 PM
Welcome Back
David Wilde, Ayesha Peacock & James Raddings get you started on the home stretch.

2:30 PM
Government Keynote
Digital Transformation Leadership: Accelerating Innovation in a crisis
Speaker: Professor Eldrid Jordaan, Johannesburg Business School

2:45 PM
Government Keynote
Designing for Delivery: embedding agility in a legacy organisation
Speaker:
James Mitton, Director General, Enterprise Transformation, HMRC

2:55 PM
Panel Discussion: Digital Transformation
Panelists:
- Heather Cover-Kus, Head of Central Government, Tech UK
- Sarah Ormerod, Programme Director, Home Office
- James Mitton, Director General, Enterprise Transformation, HMRC
- Colin Shaw, Director of Service Transformation, Ministry of Justice

3:30 PM
Government Keynote
Transforming HM Land Registry to make building and buying homes easier
Speaker: Mark Gray, Chief Transformation and Technology Officer, HM Land Registry

3:45 PM
Local Government Keynote
Place-Based Transformation: Rewiring Local Government for Digital Delivery
Expert: Eddie Copeland, Director, London Office of Technology and Innovation

4:00 PM
Panel Discussion: Citizen Services
Panelists:
- Honey Dacanay, Director General, Digital Policy, Government of Canada
- Anaïs Reding, Chief Digital Officer, Department for Business & Trade
- Eddie Copeland, Director, London Office of Technology & Innovation

4:30 PM
Government Keynote
Utilising AI for Public Facing Services
Speaker:
Keith Dargie, Chief Information & Digital Officer, Crown Office and Procurator Fiscal Service (COPFS)

4:45 PM
Networking Drinks
Join us for a drink or two on the terrace overlooking Westminster Abbey to network with your colleagues from across the public sector, and get to know our invited guest speakers and discussion co-hosts better.

6:30 PM
Day One Ends
25 JUNE
Data & AI

8:30 AM
Coffee & Croissants

9:05 AM
Government Keynote
Harnessing Data and AI for a Smarter Future

9:30 AM
Government Keynote
Enabling the Future State: AI-Driven Public Services
Speaker:
Simon King, Director of Public Sector AI Adoption, Department for Science, Innovation and Technology

9:55 AM
Session One - Roundtable Discussions
The first of the day's three 1-hour Discussion Table sessions where government delegates break up into small groups for candid, closed-door conversations across their choice of themed Discussion Table topics.

11:25 AM
Session Two - Roundtable Discussions
The second of the day's three 1-hour Discussion Table sessions where government delegates break up into small groups for candid, closed-door conversations across their choice of themed Discussion Table topics.

1:25 PM
LUNCH
Sit down lunch provided by the award-winning catering team of Church House - with vegan options available.

2:30 PM
Government Keynote
Imagining Tomorrow: AI and the Future of Counter Fraud in Government
Join Craig Martin as he explores the exciting possibilities of AI in government. Discover innovative strategies for modernising our approach to fraud prevention and response. In this presentation, Craig will paint a vivid picture of what the "AI-version of government" might look like and how you can be part of its realisation.
Speaker:
Craig Martin, Fraud Analytics Lead & Head of Programme, Public Sector Fraud Authority, Cabinet Office.

3:15 PM
Industry Keynote
Securing Data in the Digital Age: Best Practices for Industry
In today’s digital landscape, securing data is crucial to protect sensitive information and maintain trust. This presentation will cover essential strategies for data protection, such as encryption, access control, and secure storage

3:50 PM
Panel Discussion: AI
Realising the Potential of AI in the Public Sector
This cross government panel brings together those at the forefront of AI adoption, offering unrivalled insights from multiple perspectives.
Panelists:
- Shehroze Junejo, Executive Director and Chief Data Officer at, UK Government Investments
- Nayyab Naqvi, Principal Technologist for AI Adoption, Government Digital Service
- Duncan Brown, Head of Software Engineering, Incubator for AI

5:00PM
Day Two Ends
See you at Government Transformation North, November 2025 in Manchester.

9:00 AM
Welcome
David Wilde & James Raddings get us started.

9:20 AM
Industry Keynote
Enabling the Future State: Partnering for AI-Driven Public Services
This keynote explores how AI is transforming public services through collaboration between the private sector and government. Highlighting real-world AI innovations in digital transformation, data, and citizen engagement, the session will showcase how AI enables smarter, faster, and more personalized services, driving productivity and aligning with the government's reform agenda for a more efficient, responsive public sector.

9:45 AM
Industry Keynote
Data and AI: A Match Made in Heaven?
This industry keynote explores the powerful synergy between data and AI, highlighting how their collaboration is driving innovation across various sectors. By examining real-world applications, the session will showcase how data fuels AI models, enabling smarter decision-making, enhanced services, and breakthrough solutions. It will also address the challenges of integrating these technologies effectively, while emphasizing the vast potential they hold in reshaping industries and improving outcomes globally.

10:55 AM
Networking Break
Have a cuppa and chat with your fellow attendees.

12:25 PM
Session Three - Roundtable Discussions
Our third and final 1-hour Discussion Table session where government delegates break up into small groups for candid, private conversations across their choice of themed Discussion Table topics.

2:25 PM
Welcome Back
David Wilde, Ayesha Peacock & James Raddings get you started on the home stretch.

2:45 PM
Panel Discussion: Data
Panelists:
- Katherine Williamson, Chief Data Officer, Department for Transport
- Lucy Vickers, Chief Data Officer, Department of Health and Social Care
- Martin Waudby, Chief Data Officer, London Borough of Camden

3:30 PM
Government Keynote
Scouting for AI: Redesign Infrastructure Delivery
This session delves into Scout, an AI-powered tool that improves government major project delivery by automatically analysing thousands of documents to help detect problems earlier, enabling timely interventions that keep critical projects on track.
Speakers:

4:30 PM
Networking Drinks
Join us for a drink or two on the terrace overlooking Westminster Abbey to network with your colleagues from across the public sector, and get to know our invited guest speakers and discussion co-hosts better.

8:30 AM
Coffee & Croissants

9:00 AM
Welcome
David Wilde & James Raddings get us started.

9:05 AM
Government Keynote
Harnessing Data and AI for a Smarter Future

9:20 AM
Industry Keynote
Enabling the Future State: Partnering for AI-Driven Public Services
This keynote explores how AI is transforming public services through collaboration between the private sector and government. Highlighting real-world AI innovations in digital transformation, data, and citizen engagement, the session will showcase how AI enables smarter, faster, and more personalized services, driving productivity and aligning with the government's reform agenda for a more efficient, responsive public sector.

9:30 AM
Government Keynote
Enabling the Future State: AI-Driven Public Services
Speaker:
Simon King, Director of Public Sector AI Adoption, Department for Science, Innovation and Technology

9:45 AM
Industry Keynote
Data and AI: A Match Made in Heaven?
This industry keynote explores the powerful synergy between data and AI, highlighting how their collaboration is driving innovation across various sectors. By examining real-world applications, the session will showcase how data fuels AI models, enabling smarter decision-making, enhanced services, and breakthrough solutions. It will also address the challenges of integrating these technologies effectively, while emphasizing the vast potential they hold in reshaping industries and improving outcomes globally.

9:55 AM
Session One - Roundtable Discussions
The first of the day's three 1-hour Discussion Table sessions where government delegates break up into small groups for candid, closed-door conversations across their choice of themed Discussion Table topics.

10:55 AM
Networking Break
Have a cuppa and chat with your fellow attendees.

11:25 AM
Session Two - Roundtable Discussions
The second of the day's three 1-hour Discussion Table sessions where government delegates break up into small groups for candid, closed-door conversations across their choice of themed Discussion Table topics.

12:25 PM
Session Three - Roundtable Discussions
Our third and final 1-hour Discussion Table session where government delegates break up into small groups for candid, private conversations across their choice of themed Discussion Table topics.

1:25 PM
LUNCH
Sit down lunch provided by the award-winning catering team of Church House - with vegan options available.

2:25 PM
Welcome Back
David Wilde, Ayesha Peacock & James Raddings get you started on the home stretch.

2:30 PM
Government Keynote
Imagining Tomorrow: AI and the Future of Counter Fraud in Government
Join Craig Martin as he explores the exciting possibilities of AI in government. Discover innovative strategies for modernising our approach to fraud prevention and response. In this presentation, Craig will paint a vivid picture of what the "AI-version of government" might look like and how you can be part of its realisation.
Speaker:
Craig Martin, Fraud Analytics Lead & Head of Programme, Public Sector Fraud Authority, Cabinet Office.

2:45 PM
Panel Discussion: Data
Panelists:
- Katherine Williamson, Chief Data Officer, Department for Transport
- Lucy Vickers, Chief Data Officer, Department of Health and Social Care
- Martin Waudby, Chief Data Officer, London Borough of Camden

3:15 PM
Industry Keynote
Securing Data in the Digital Age: Best Practices for Industry
In today’s digital landscape, securing data is crucial to protect sensitive information and maintain trust. This presentation will cover essential strategies for data protection, such as encryption, access control, and secure storage

3:30 PM
Government Keynote
Scouting for AI: Redesign Infrastructure Delivery
This session delves into Scout, an AI-powered tool that improves government major project delivery by automatically analysing thousands of documents to help detect problems earlier, enabling timely interventions that keep critical projects on track.
Speakers:

3:50 PM
Panel Discussion: AI
Realising the Potential of AI in the Public Sector
This cross government panel brings together those at the forefront of AI adoption, offering unrivalled insights from multiple perspectives.
Panelists:
- Shehroze Junejo, Executive Director and Chief Data Officer at, UK Government Investments
- Nayyab Naqvi, Principal Technologist for AI Adoption, Government Digital Service
- Duncan Brown, Head of Software Engineering, Incubator for AI

4:30 PM
Networking Drinks
Join us for a drink or two on the terrace overlooking Westminster Abbey to network with your colleagues from across the public sector, and get to know our invited guest speakers and discussion co-hosts better.

5:00PM
Day Two Ends
See you at Government Transformation North, November 2025 in Manchester.
Making a Difference


















