Help shape the future of government delivery at Government TransformationSummit(24-25 June, Church House, London).
For the 6th year, over 300 senior government digital, data and delivery leaders will come together to discuss transformation and chart the future of public service.
World-class plenary sessions will be complemented by dedicated streams focusing on Digital Transformation and Citizen Services on Tuesday 24 June, and Data and AI on Wednesday 25 June.
Government Transformation Summit connects the dots between sustainably reimagining government operations and services, with the people, data, and technology that will drive innovative, effective ways of working.
Despite spending £26 billion annually on digital initiatives, almost half of public services remain undigitised, and satisfaction with these services has dropped over the past decade. In order to find £45 billion of annual savings and raise public sector productivity digital operations will need to be transformed.
CITIZEN SERVICES | TUESDAY 24 JUNE
Digital-First, User-Centric Services
Public Service Satisfaction is Falling
Public service satisfaction has dropped from 79% to 68% over the past decade, with 47% of government services still lacking a digital pathway. Citizens expect seamless, intuitive, and accessible interactions - leveraging digital innovation to put people at the heart of public sector delivery.
DATA | WEDNESDAY 25 JUNE
Data-Driven Government
From Fragmentation to Insight
The public sector generates vast amounts of data, yet only 27% of organisations believe they have a comprehensive operational view. Poor data coordination hinders decision-making and service delivery - so we're tackling the critical need for interoperable, high-quality data, exploring best practices for breaking down silos, unlocking insights, and improving public service delivery.
AI | WEDNESDAY 25 JUNE
AI in Government
Unlocking Productivity & Service Transformation
AI is reshaping public services, offering unprecedented opportunities for efficiency and impact. Yet, fragmented data, governance challenges, and a cautious approach to risk mean the full potential remains unrealised. We explore AI’s role in automating tasks, enhancing decision-making, and improving citizen interactions - while ensuring ethical, transparent, and effective deployment.
In such a mission-critical environment, our Government Transformation Summit gathered over 300 central and local government leaders of Operations, Data, Services and HR, from across the UK and overseas, to discuss the issues they are facing and how they are tackling them
Save time and resources by collaborating, sharing information and building your network with 300+ senior Civil Servants.
Easily build relationships with fellow Government agencies.
Discover what's on the emerging public sector technology landscape.
Benchmark your organisation's capability against other departments.
Leave better informed and motivated to execute transformation projects.
A unique event experience
Government Transformation Summit is a unique combination of award-winning high-levelDiscussion Tables, Collab Labs and Leaders' Stage.
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Award-winning format and industry-leading Net Promoter Score of +41
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Leaders' Stage. The main platform for all keynote government and thought leader presentations.
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Discussion Tables. Collaborate with senior civil servants and local government directors on their key priorities.
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Collab Lab. Meet with government teams to review their priorities and challenges.
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A commitment to diversity and inclusion in all its forms – the first UK government event to be DICE-certified
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