Driving meaningful change in government starts with people and culture. While systems and processes matter, it’s the mindset, leadership, and willingness to adapt that determine lasting impact. This session will explore how to navigate change management, break down silos, and foster a culture of collaboration and continuous improvement—empowering teams to deliver better outcomes across departments and for the public.
Co-hosts;
Sarah Ormerod, Programme Director of the Passport Transformation Programme, Home Office
