Digital Transformation | Operational Transformation

Technology is reshaping the core operations of government, enabling more agile, transparent, and efficient ways of working. This session will focus on how modern digital infrastructure and tools are being embedded across departments to streamline processes, reduce complexity, and enhance service delivery. From procurement to case management, we'll explore how operational transformation is creating a foundation for a more responsive and citizen-focused public sector.

Co-hosts; 

• Justin Placide, Head of Net Zero Governance, Briefing and Fiscal Events at Department for Energy Security & Net Zero (DESNZ)
• Kate Caulkin, People and Operational Management Insights Director, UK National Audit Office