Government Transformation Summit 24-25 June 2025

Summit Streams

TUESDAY 24 JUNE

The State of Digital Government

 

Fixing the Digital Deficit

Despite spending £26 billion annually on digital initiatives, almost half of public services remain undigitised, and satisfaction with these services has dropped over the past decade​. In order to find £45 billion of annual savings and raise public sector productivity  digital operations will need to be transformed.

  • Transformation Strategy
  • Future Delivery Models
  • Better Decision Making
  • Cross-Government Functions
  • Digital Workplace

TUESDAY 24 JUNE

Digital-First, User-Centric Services

 

Public Service Satisfaction is Falling

Public service satisfaction has dropped from 79% to 68% over the past decade, with 47% of government services still lacking a digital pathway. Citizens expect seamless, intuitive, and accessible interactions - leveraging digital innovation to put people at the heart of public sector delivery.

  • Service Modernisation
  • Citizen Experience
  • Digital Experience
  • Personalised Services
  • Service Automation

WEDNESDAY 25 JUNE

Data-Driven Government

 

From Fragmentation to Insight

The public sector generates vast amounts of data, yet only 27% of organisations believe they have a comprehensive operational view. Poor data coordination hinders decision-making and service delivery - so we're tackling the critical need for interoperable, high-quality data, exploring best practices for breaking down silos, unlocking insights, and improving public service delivery.

  • Data Sharing
  • Data Visualisation
  • Data Interoperability
  • Data Culture
  • Predictive Analytics

WEDNESDAY 25 JUNE

AI in Government

 

Unlocking Productivity & Service Transformation

AI is reshaping public services, offering unprecedented opportunities for efficiency and impact. Yet, fragmented data, governance challenges, and a cautious approach to risk mean the full potential remains unrealised. We explore AI’s role in automating tasks, enhancing decision-making, and improving citizen interactions - while ensuring ethical, transparent, and effective deployment.

  • AI Strategy
  • AI Strategy
  • AI Human Teaming
  • AI Governance
  • Citizen Trust

Trusted Connections. Shared Insights. Tangible Outcomes.

Our collaborative format fosters open dialogue, real-world learning, and meaningful relationships - delivering value for public sector leaders committed to transformation.
GTS25_Audience

+41%

NET PROMOTER SCORE
PEER-LED INSIGHT
Our unique format puts public sector voices first - sharing lessons from digital, data and service transformation that inform real decision-making and build confidence to act.
Discussion Table at Government Data Summit

30

DISCUSSION TOPICS
BUILD YOUR AGENDA
Spend time only on the key issues that matter for you and your team - as you connect with your peers at our award-winning Discussion Tables.
Director General-level delegates

62%

SENIOR ATTENDANCE
THOUGHT LEADERSHIP
Join Ministers, Permanent Secretaries, DGs, Directors, Heads and Managers as we put the spotlight on delivery across departments, agencies, and local government.

Making a Difference

We are grateful to the members of our Leaders' Network - a group of exceptional public sector practitioners and thought leaders from the UK public sector and around the world - for their active counsel and support of our mission to enable transformational government outcomes.

A unique event experience

1

Award-winning Summit

Industry-leading Summit with a Net Promoter Score of +41

2

Leaders' Stage

The main platform for all keynote government and thought leader
presentations.

3

Discussion Tables

Collaborate with senior civil servants and local government directors on their key priorities.
4

Leaders' Night

Bringing together our Government Advisory Board, Summit speakers and industry leaders for an evening celebrating public service.
5

DICE-certified

A commitment to diversity and inclusion in all its forms – and proud to be the first UK government event to be DICE-certified, since 2020.

Our 2024 Sponsors

Our Sponsors are leading authorities in transformation, service excellence, and digital delivery. We're proud to be supported by companies who share our commitment to the public good.