Building Citizen Trust
Discussion table
Learn from
About the session
In an age where misinformation is rampant, and public scrutiny of government actions is high, trust is a vital asset. When citizens trust their government, they are more likely to engage with government initiatives, comply with laws and regulations, and participate in public decision-making processes. This trust serves as a bedrock for a more efficient, effective, and collaborative government.
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Transparency and Participation: How can we leverage technology to make our processes more transparent and our communications more engaging - and how can this increase public participation in government decisions?
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Quality of Public Services: Citizen trust is often linked to the reliability and quality of public services. How can we ensure that service improvements are visible to the public?
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Data Privacy and Security: In our efforts to digitise government services, we're handling an increasing amount of sensitive citizen data. How can we ensure this data is secure and that our data governance is intelligible to citizens?