Explore the Agenda

• Discover how to drive citizen engagement with data-driven insights
• Improve the effectiveness of social programs and data-directed decision making
• Prioritize internal and external data as a strategic asset for seamless cross-functional collaboration
• Build a 360-degree view of a person, place or object for a trusted single data source
• Ensure sensitive data is identified and protected

AI offers unprecedented possibilities for enhancing government operations with its immense data-processing capabilities and predictive prowess - but it also raises critical ethical, privacy, and security concerns that governments need to address.

How can AI be harnessed to drive better policy decisions? Can it make public services more efficient and personalised? What are the implications for civil liberties and how do we ensure transparency in the age of algorithmic governance?

These are some of the essential questions we aim to explore, as we delve into the intricate landscape of the 'Algorithmic State'.

This is where the magic happens - experience our unique, award-winning conference format in action as YOU decide which of our Discussion Tables to join, for a 30-minute peer-to-peer discussion where you can discuss the opportunities and challenges around operational and service transformation in one of our Discussion Tables.

Grab a free seat at any of our Discussion Tables (out of courtesy to the co-hosts at each Discussion Table - please don't move chairs from one table to another) and be sure to introduce yourself to our guest experts co-hosting the conversation.

This is where the magic happens - experience our unique, award-winning conference format in action as YOU decide which of our Discussion Tables to join, for a 30-minute peer-to-peer discussion where you can discuss the opportunities and challenges around operational and service transformation in one of our Discussion Tables.

Grab a free seat at any of our Discussion Tables (out of courtesy to the co-hosts at each Discussion Table - please don't move chairs from one table to another) and be sure to introduce yourself to our guest experts co-hosting the conversation.

Automating a process improves efficiency - but rethinking the necessity of a process can lead to a more radical improvement in efficiency and user experience.

Traditional models of service delivery are ripe for being streamlined through more automated, and citizen-centric approaches. With the clear potential of disruptive technologies like AI, advanced analytics, cloud, IoT and more - transformative results may only be possible if government agencies can break free from traditional ways of doing business and explore new models of service delivery.

1. Embracing Emerging Technologies: How are emerging technologies redefining traditional delivery models in the public sector - and are we seeing substantial improvements?

2. Transitioning from Legacy Systems: Transitioning from legacy systems can be a significant challenge in implementing future delivery models - how can we manage this change while minimising disruption to services?

3. Balancing Efficiency and Citizen Centricity: As we strive for efficiency in service delivery through digital transformation, how can we ensure that we maintain a citizen-centric approach? How can we ensure that these future delivery models cater to the diverse needs and expectations of all citizens?

This is where the magic happens - experience our unique, award-winning conference format in action as YOU decide which of our Discussion Tables to join, for a 30-minute peer-to-peer discussion where you can discuss the opportunities and challenges around operational and service transformation in one of our Discussion Tables.

Grab a free seat at any of our Discussion Tables (out of courtesy to the co-hosts at each Discussion Table - please don't move chairs from one table to another) and be sure to introduce yourself to our guest experts co-hosting the conversation.

This is where the magic happens - experience our unique, award-winning conference format in action as YOU decide which of our Discussion Tables to join, for a 30-minute peer-to-peer discussion where you can discuss the opportunities and challenges around operational and service transformation in one of our Discussion Tables.

Grab a free seat at any of our Discussion Tables (out of courtesy to the co-hosts at each Discussion Table - please don't move chairs from one table to another) and be sure to introduce yourself to our guest experts co-hosting the conversation.

This is where the magic happens - experience our unique, award-winning conference format in action as YOU decide which of our Discussion Tables to join, for a 30-minute peer-to-peer discussion where you can discuss the opportunities and challenges around operational and service transformation in one of our Discussion Tables.

Grab a free seat at any of our Discussion Tables (out of courtesy to the co-hosts at each Discussion Table - please don't move chairs from one table to another) and be sure to introduce yourself to our guest experts co-hosting the conversation.

As the pace of digital change accelerates, public sector leaders are having to manage increasing uncertainty in their quest to transform the user experience - of citizens and civil servants. From deploying emerging technologies to anticipating shifting user expectations, every decision involves risks and complexities. This panel discussion seeks to shed light on these challenges and guide senior civil servants on navigating the intricate journey of user experience transformation.

1. Navigating the Digital Landscape: How can the public sector confidently plan to transform the user experience when digital technologies continue to evolve so rapidly, increasing the complexity of integrating them into existing systems?

2. Balancing Innovation and Service Stability: In the push to innovate and improve the user experience, how can we maintain and improve the reliability of public services?

3. Digital Inclusion: How can we ensure that new approaches to transforming the user experience benefits all citizens equally, regardless of their digital literacy or access?

Join us for a drink or two to network with your colleagues from across the UK public sector, compare notes on the day's discussions, and to get to know our many invited guest speakers and discussion hosts better. 

Bringing together in London such a passionate and talented group of public sector innovators from around the world only happens twice a year - so make the most of the day together!