Co-Founder, Clear Star
Jo is a co-founder of Clear Star, whose purpose is to help Government organisations become more effective and efficient through the adoption of service thinking at an organisational level and through new transformation approaches driven by the knowledge and experience within organisations.
She has a varied background from 18 years in the civil service, working across a range of policy, corporate, programme delivery and portfolio roles, most recently as Deputy Director, Head of Defence Digital Portfolio Team in Ministry of Defence.
She has a track record of leading teams to implement a service-oriented approach and has led an enterprise-level service transformation to restructure and embed new ways of working across a complex delivery landscape. Empowering teams to drive the transformation through a series of experiments, challenging them to focus on activity that delivers the most value to the organisation while maintaining a strong focus on rigour through the definition of clear handrails.