Roger Chidwick

Roger has over 30 years of experience working with global organisations in the public and private sectors advising them on how to optimize their technology investments to deliver first class Customer Service experiences. Within Nuance Communications (a Microsoft company) Roger now leads the Government and Telecommunications teams, helping clients through digital transformation challenges using Conversational AI solutions within the contact centre. Roger is passionate about delivering the omnichannel experiences his clients expect with an AI-first approach along with combining automated and human engagement in order to achieve the best business outcomes for his clients.