Interactive Workshop | Government Transformation Summit

Interactive Workshop: Unlocking Efficiency with AI & Automation

25 June 2025 | In partnership with Government Digital Service, AWS, and Snowflake

£36 Billion in Savings. 143 Million Opportunities. One Urgent Conversation.

The Government manages over a billion citizen-facing transactions each year. Around 143 million of these are complex and repetitive - making them ideal candidates for automation. According to the Parliamentary Under-Secretary of State, Feryal Clark, simplifying and automating public services could unlock £36 billion in savings.

Hosted by Government Transformation Magazine, this exclusive workshop convenes a targeted group of senior civil servants to explore how AI and automation can help realise this opportunity - improving productivity, reducing complexity, and delivering smarter public services at scale.

Workshop Partners

What to Expect

Examine real-world deployments of AI and automation across government
Participate in hands-on roundtable discussions tailored to your department’s maturity level
Experience live demos of next-generation productivity tools from Amazon Web Services and Snowflake
Collaboratively identify priority areas for automation and define clear next steps for action

Why Attend?

Understand what’s possible – Learn how emerging technologies are already transforming public service delivery
Connect with peers – Engage in candid, cross-departmental discussions about shared challenges and opportunities
Shape your strategy – Identify automation priorities and leave with 2–3 actionable steps to drive progress
Stay ahead of the curve – Be part of the government’s growing effort to harness LLMs and automation at scale

Interactive Workshop Agenda

1:00 PM

Lunch

Sit down lunch provided by the award-winning catering team of Church House - with vegan options available.

2:40 PM - 3:05 PM

GDS Presentation: Broad Challenges and Opportunities in AI and Automation

Presenters:

Matthew Lyon, Chief Analyst, GDS
Dimitris Perdikou, Chief Engineer, DSIT
AWS and Snowflake

Topic to be discussed: Understanding the current landscape of AI and automation in government, highlighting specific potential for LLMs.

3:40 PM - 4:15 PM

Second Roundtable Discussion: Applying Automation and AI Solutions

Each table reflects back at their main barriers to adopting and scaling AI-driven approaches to productivity and works to identify mitigations and solutions. Questions to be discussed:

Question 1: What processes within your organisation could benefit most from automation? What would be the far-reaching benefits?
Question 2: How can immediate challenges to scaling AI-driven solutions be addressed?

2:30 PM - 2:40 PM

AWS Welcome and Introduction

AWS introduction to the workshop theme and expected outcomes: leveraging automation and AI to enhance productivity and streamline operations.

3:05 PM - 3:40 PM

First Roundtable Discussion: Identifying Priorities for Automation

Each roundtable explores opportunities for automation in their organisations covering these two questions:

Question 1: What are the maturity stages of their organisation to AI and GenAI (chatbot) capabilities?
Question 2: What are organisation’s main barriers to adoption and scaling chatbot-like solutions for productivity?

4:15 PM - 4:35 PM

AWS & Snowflake Presentation: Case study presentation & Q&A

Wrap-Up and Next Steps

Facilitator summarises the workshop outcomes
Participants share key takeaways and action points
Closing remarks and information on follow-up resources/support.

1:00 PM

Lunch

Sit down lunch provided by the award-winning catering team of Church House - with vegan options available.

2:30 PM - 2:40 PM

AWS Welcome and Introduction

AWS introduction to the workshop theme and expected outcomes: leveraging automation and AI to enhance productivity and streamline operations.

2:40 PM - 3:05 PM

GDS Presentation: Broad Challenges and Opportunities in AI and Automation

Presenters:

Matthew Lyon, Chief Analyst, GDS
Dimitris Perdikou, Chief Engineer, DSIT
AWS and Snowflake

Topic to be discussed: Understanding the current landscape of AI and automation in government, highlighting specific potential for LLMs.

3:05 PM - 3:40 PM

First Roundtable Discussion: Identifying Priorities for Automation

Each roundtable explores opportunities for automation in their organisations covering these two questions:

Question 1: What are the maturity stages of their organisation to AI and GenAI (chatbot) capabilities?
Question 2: What are organisation’s main barriers to adoption and scaling chatbot-like solutions for productivity?

3:40 PM - 4:15 PM

Second Roundtable Discussion: Applying Automation and AI Solutions

Each table reflects back at their main barriers to adopting and scaling AI-driven approaches to productivity and works to identify mitigations and solutions. Questions to be discussed:

Question 1: What processes within your organisation could benefit most from automation? What would be the far-reaching benefits?
Question 2: How can immediate challenges to scaling AI-driven solutions be addressed?

4:15 PM - 4:35 PM

AWS & Snowflake Presentation: Case study presentation & Q&A

Wrap-Up and Next Steps

Facilitator summarises the workshop outcomes
Participants share key takeaways and action points
Closing remarks and information on follow-up resources/support.

Workshop Attendees

Matt Lyon

Chief Analyst

Government Digital Service

Dimitris Perdikou

Chief Engineer

UK Government

Lee Dunn

Head of Digital and Data Profession and Scottish Digital Academy

Scottish Government

Saasha Nair

Senior Tech Policy Advisor (AI)

Department for Science, Innovation and Technology

Paul Thomas

Head of Technology Services

Department for Business and Trade

Julia Howes

Deputy Director of AI Adoption and Measurement

Ministry of Justice

Making a Difference

We are grateful to the members of our Leaders' Network - a group of exceptional public sector practitioners and thought leaders from the UK public sector and around the world - for their active counsel and support of our mission to enable transformational government outcomes.